About Short-Sale.com
Clear information for homeowners facing mortgage problems and foreclosure
Short-Sale.com helps homeowners understand what may happen next, organize the facts that matter, and prepare for the next decision or conversation.
Through educational content, tools, and Help, users can gather key details about a mortgage, property, hardship, notices, timeline, and goals. Those details can be organized into a Decision Brief that can make it easier to speak with a mortgage servicer, HUD-approved housing counselor, attorney, real estate professional, family member, or another trusted person.
Our goal is to make a difficult situation easier to understand and easier to act on.
Short-Sale.com provides general educational information and decision-support tools. We are not a law firm, mortgage servicer, lender, or HUD-approved housing counseling agency.
Why we exist
Mortgage problems can become confusing very quickly.
A homeowner may be trying to understand a missed payment, a letter from a mortgage servicer, a foreclosure deadline, a loan assistance option, how much equity is left in the home, or whether selling is needed at all.
The information is often spread across mortgage statements, servicer instructions, government programs, state rules, court records, and other sources.
Short-Sale.com exists to make that information easier to understand and easier to use.
Our goal is simple:
Help homeowners understand their situation before they make an important decision.
Understand the situation. Organize the facts.
Mortgage and foreclosure decisions often depend on a small set of facts.
These may include:
- how far behind the mortgage is,
- the mortgage servicer,
- the loan type,
- the estimated property value,
- the amount owed,
- other liens tied to the property,
- the reason payments became difficult,
- notices that were received,
- important dates,
- and whether the homeowner wants to keep or leave the home.
Short-Sale.com helps users gather and organize these details as they learn.
When enough information is available, the system can create a Decision Brief that brings key facts, estimates, questions, sources, and possible next steps into one place.
The brief can help a homeowner prepare for a conversation with a servicer, housing counselor, attorney, real estate professional, family member, or another person helping with the situation.
The Decision Brief does not make the decision for the homeowner. It helps make the situation easier to understand.
What Short-Sale.com can help you do
Understand what is happening
Learn about late payments, mortgage servicers, foreclosure notices, timelines, and what may happen next.
Explore possible options
Learn about repayment plans, forbearance, loan modifications, selling with equity, short sales, deed-in-lieu of foreclosure, and other paths that may apply.
Organize the important facts
Keep key mortgage, property, hardship, notice, and timeline information together so it is easier to review and use.
Prepare for the next conversation
Create a Decision Brief that can help organize questions and information before speaking with a servicer, housing counselor, attorney, real estate professional, tax professional, or another trusted person.
Find the right kind of help
Understand when the next step may involve a mortgage servicer, HUD-approved housing counseling agency, legal aid, attorney, tax professional, real estate professional, or another resource.
A short sale is only one possible option
Our name is Short-Sale.com, but the name does not decide the outcome.
Some homeowners may be able to keep their home. Others may have enough equity to sell through a normal home sale. Some may need to explore a short sale, deed-in-lieu of foreclosure, or another option.
We do not assume that selling is the right choice.
We also do not assume that a short sale is the right choice.
The path that may fit depends on the facts, the homeowner's goals, the loan, the property, the location, and the stage of the mortgage or foreclosure process.
Our role is to help explain those factors and make the next step easier to understand.
For people helping a homeowner
Short-Sale.com is designed first for homeowners, but the information and tools may also be useful to people helping them.
That may include:
- real estate professionals,
- housing professionals,
- attorneys,
- family members,
- financial or tax professionals,
- and other authorized representatives.
A professional may use Short-Sale.com to research a topic, understand a mortgage or foreclosure process, organize a client scenario, or prepare questions for the next step.
When someone uses the platform for another person, private homeowner information should only be added or shared with appropriate permission.
Short-Sale.com does not replace a professional's own duties, licensing requirements, legal judgment, or standard of care.
We start with information, not a sales decision
A homeowner who is behind on a mortgage may still have several possible paths.
Someone who wants to stay in the home may first need to understand whether the mortgage is still affordable and what options the servicer may offer.
Someone who can no longer afford the home may need to compare the likely results of a normal sale, short sale, deed-in-lieu, or foreclosure.
Someone with a foreclosure sale date may need legal, housing counseling, or servicer help quickly.
Because these situations are different, Short-Sale.com is designed to help users understand the facts first.
A professional connection should only appear when it fits the situation and the user chooses to request it.
How we build trustworthy information
Mortgage and foreclosure information can change. It can also vary by state, loan type, mortgage program, servicer, and investor.
We give priority to primary and authoritative sources, such as government agencies, laws and regulations, courts, official mortgage program guidance, and mortgage servicer information.
Important pages should show the sources used and the date the information was reviewed.
Our content process is designed to check important claims for accuracy, clarity, and balance before publication. Some topics may also require review by a qualified professional.
How we source our information →
How we protect homeowner choice
Homeowners facing mortgage problems can be under financial and time pressure. We believe that calls for clear information and careful treatment.
Short-Sale.com is designed around consumer choice, clear disclosures, source-backed information, and appropriate consent before information is shared with a professional.
We do not guarantee mortgage relief, foreclosure postponement, short-sale approval, or another specific result.
We do not tell homeowners to stop communicating with their mortgage servicer.
We do not present Short-Sale.com as a government agency or HUD-approved housing counseling agency.
Our policies and product controls are designed with applicable consumer-protection, mortgage-assistance, privacy, advertising, referral, and professional requirements in mind. These requirements can vary by service and location.
Learn about our consumer protection standards →
When another source of help may be a better fit
Short-Sale.com cannot replace every type of professional or official help.
Depending on the situation, a homeowner may need to contact:
- their mortgage servicer,
- a HUD-approved housing counseling agency,
- legal aid or an attorney,
- a tax professional,
- a real estate professional,
- or another qualified resource.
We try to make those boundaries clear.
If a question requires an official decision, legal judgment, tax advice, or individualized housing counseling, the right next step may be outside Short-Sale.com.
How we use artificial intelligence
Short-Sale.com uses artificial intelligence in parts of the platform.
AI may help organize information, understand questions, assist with research, and provide conversational explanations inside Help.
AI does not replace our source, review, and safety standards.
AI-generated answers can still make mistakes. Important decisions should be confirmed using the cited source, a mortgage servicer, HUD-approved housing counselor, attorney, tax professional, or another qualified professional when appropriate.
Learn more about how Short-Sale.com uses AI →
Who is behind Short-Sale.com
Short-Sale.com is operated by Short-Sale Com LLC, an independent company focused on building useful information and tools for homeowners dealing with mortgage distress.
Jessie Beaudoin
Founder
Jessie Beaudoin is the founder of Short-Sale.com.
He has experience building real estate technology and consumer communication products that help people and real estate professionals manage complex communication and decision-making.
His role at Short-Sale.com includes product direction, research, content standards, and the development of tools that make mortgage and foreclosure information easier to understand and use.
As the platform grows, additional writers, researchers, editors, and qualified reviewers may be identified on our team pages and on the content they help create or review.
Our editorial independence
The purpose of our educational content is to help users understand a situation and the options that may apply.
Commercial relationships do not decide what we tell a homeowner.
We do not write educational content simply to push a homeowner toward a sale. We do not treat a short sale as the best answer for every distressed homeowner.
Participating professionals do not control our editorial conclusions.
When a noncommercial resource is a better fit, we may point users toward a mortgage servicer, HUD-approved housing counselor, government agency, legal aid organization, or another resource.
How Short-Sale.com is supported
Much of the educational information and many tools on Short-Sale.com can be used without charge.
Short-Sale.com may earn revenue when a user chooses to request a connection with certain participating professionals or services.
A commercial relationship does not determine the educational information or options we present.
Users are not required to choose a participating professional to access our educational information.
When a commercial relationship applies, we want that relationship to be clear.
Read our Advertising and Commercial Relationships disclosure →
Our commitments
We aim to provide:
- Clear sources for important information.
- Plain-language explanations of mortgage and foreclosure topics.
- Balanced information that does not push every homeowner toward the same outcome.
- Useful organization through tools and the Decision Brief.
- Human accountability for important published content.
- Corrections when material information is wrong or outdated.
- Commercial transparency when Short-Sale.com may earn money from a connection.
- Consumer choice about whether to use a service or speak with a professional.
How we source our information →
Consumer Protection & Compliance →
Contact Short-Sale.com
Questions about Short-Sale.com, our content, sources, policies, privacy practices, or commercial relationships can be sent through our contact page.
Short-Sale Com LLC
611 Wilshire Blvd, Suite 900 #1099
Los Angeles, CA 90017
General inquiries: hello@short-sale.com
Learn more about our standards
- Editorial Policy
- How We Source Our Information
- Our Content Review Process
- Consumer Protection & Compliance
- How Short-Sale.com Uses AI
- Corrections Policy
- Advertising and Commercial Relationships
- Our Team
- Contact Short-Sale.com
Important information
Short-Sale.com provides general educational information and decision-support tools. It does not provide legal, tax, financial, mortgage servicing, or individualized housing counseling advice.
Mortgage programs, foreclosure laws, timelines, tax consequences, and available options can vary by loan, servicer, investor, location, and individual circumstances.
If you are facing a foreclosure sale, court deadline, bankruptcy issue, or another urgent legal matter, consider contacting your mortgage servicer, a HUD-approved housing counseling agency, legal aid, or a qualified attorney as soon as possible.